SayCraft — Terms of Service

1. Introduction & Acceptance

These Terms govern your access to and use of SayCraft. They apply each time you use the Service, whether or not you are signed in. Where the Service depends on third parties (for example, our identity provider, payment processor, and AI model providers), their terms may also apply to you, and we identify the main ones in these Terms.

We may publish supplementary policies, such as our Privacy Policy, which are incorporated into these Terms by reference. If there is a conflict between these Terms and a supplementary policy on a specific point, the more specific document governs that point. The "Last updated" date at the top of the published Terms tells you when they last changed.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live if that is higher, to use the Service. By using SayCraft you confirm that you meet this requirement and that you have the legal capacity to enter into these Terms. We do not currently verify age at sign-up; this requirement is contractual.

The Service is not directed at children. If you believe a child has created an account, please contact hzh981125@gmail.com so we can address it.

3. Description of the Service

SayCraft is an AI-powered product. During a meeting it streams your spoken audio to a speech-to-text provider, transcribes the conversation, and an AI coordinator and AI coder use that transcript to generate and update a real web application live. It also records the session so it can be replayed.

Because the Service is powered by AI and several third-party services, it is provided on a best-effort basis. Output, timing, and behaviour can vary between sessions, and individual features may change, be limited, or be discontinued. We do not guarantee that the Service will be uninterrupted, error-free, or that any particular result will be produced.

• Per-meeting cost limits — Each meeting tracks an approximate AI spend in USD. To protect you and the Service, a meeting may be automatically ended when it reaches its cost budget (a default applies and can be adjusted in your settings).
• Shareable replays — A meeting replay can be shared through an unguessable link. Anyone with the link can view the replay while the meeting remains in your account and the link is active. We cannot retroactively control who has already opened a link you shared, so only share links with people you trust.

4. Accounts & Registration

Most features require an account. We use Clerk as our third-party identity provider to handle sign-in, sessions, and your basic profile (email, name, and avatar). You are responsible for the activity that happens under your account and for keeping your sign-in credentials secure.

Please give accurate information and keep it current. Tell us promptly at hzh981125@gmail.com if you believe your account has been accessed without your permission. You may stop using the Service at any time.

5. Subscriptions, Billing & Auto-Renewal

SayCraft offers a Free plan and two paid plans. Free costs US$0 and includes 200 credits per month. Pro costs US$9.90 per month and includes 2,000 credits per month. Max costs US$29.90 per month and includes 8,000 credits per month. All paid plans are billed in US dollars (USD) through Stripe, our payment processor, from a Stripe Hong Kong account.

Payments are handled entirely by Stripe. We never receive or store your full card number, CVV, or other card details — we store only your Stripe customer ID and subscription ID so we can manage your plan. Your card data is held by Stripe under its own terms and security (PCI DSS Level 1).

• Auto-renewal — Paid plans renew automatically at the end of each monthly billing period, charging the same amount to your payment method on file, and continue until you cancel. By subscribing you authorise these recurring monthly charges. To avoid the next charge, cancel before your current period ends via the billing area of your account (see Section 6). Cancelling stops future renewals but does not refund the current period.
• Upgrades — An upgrade takes effect immediately, and Stripe charges the prorated difference for the remainder of the current period at the time you upgrade.
• Downgrades — A downgrade takes effect at the start of your next billing period. No proration or refund is given for the period you are already in.
• Taxes — Prices are exclusive of any taxes that may apply to you; any such taxes are your responsibility unless we state otherwise at checkout.

6. Cancellation & Refunds

You can cancel a paid plan yourself at any time from the billing area of your account — cancellation is self-service and is as easy as signing up. When you cancel, your plan stops renewing; you keep paid access until the end of the period you have already paid for, and it then reverts to the Free plan.

Charges for the current period are generally non-refundable, and we do not provide prorated refunds for partial periods, except where a refund is required by law that applies to you. Nothing in these Terms limits any non-waivable refund or withdrawal rights you may have as a consumer under your local law (for example, certain digital-content rights for EU/UK consumers). If you believe you were charged in error, contact hzh981125@gmail.com and we will review it in good faith.

7. Price Changes

We may change plan prices, credit allotments, or what is included in a plan. We will give you advance notice of any price increase — at least 30 days before it takes effect — by email and/or an in-app notice.

A price increase applies only to billing periods that begin after the notice period. If you do not want to pay the new price, you can cancel before it takes effect, in which case your plan ends at the close of your current paid period.

8. Credits & Usage Limits

Each plan includes a monthly credit allotment (200 / 2,000 / 8,000 for Free / Pro / Max). Credits are consumed based on your actual AI usage during meetings. Your allotment resets at the start of each billing period.

Unused credits do not roll over — they expire at the end of each period and are not carried into the next one. Credits have no cash value, are not transferable, and are not redeemable for money except where required by law. If you run out of credits, AI features may pause until your next reset or until you upgrade.

9. AI Output — Ownership, "As-Is", and Your Responsibility

As between you and SayCraft, you keep ownership of the inputs you provide (your speech and transcripts) and of the application code, text, and other output the Service generates for you. We do not claim ownership of your inputs or output. To the extent any intellectual-property rights exist in the output, they are yours; we make no promise that AI-generated material is protectable by copyright, since purely AI-generated work may not be eligible for such protection.

AI output is provided "as is" and "as available." It may be inaccurate, incomplete, outdated, insecure, or unsuitable for your purpose, and it does not represent our views. We make no warranty as to the accuracy, reliability, originality, or fitness for any purpose of any output, and you use it at your own risk.

You are solely responsible for evaluating and verifying output before relying on it. Generated code in particular may contain bugs, security flaws, or third-party material; you are responsible for reviewing, testing, securing, and licensing any code before you deploy or distribute it. We are not liable for the consequences of using or deploying generated output.

10. Third-Party AI Model Providers & Transmission of Your Content

To generate responses, SayCraft sends your content to third-party providers. Your spoken audio is streamed live to a speech-to-text provider (Tencent Cloud ASR). Your transcripts and the generated source code and diffs are sent to AI model providers (such as DashScope, DeepSeek, and Kimi) so the coordinator and coder can work. These providers process your content under their own terms, which may also apply to you, and we are not responsible for their behaviour or availability.

Our no-training and no-sale commitment (see Section 12) covers only us; third-party providers — including Tencent Cloud ASR for your raw voice audio, and DashScope, DeepSeek, and Kimi for your transcripts and generated code — process your content under their own terms, which may permit retention and may differ from ours.

Because your conversation leaves the Service to reach these providers, do not speak or input sensitive personal data, passwords, API keys or other secrets, payment details, or confidential information of third parties that you are not authorised to share. Treat anything you say in a meeting as content that will be transmitted to and processed by third-party AI services.

11. Acceptable Use

You agree to use the Service lawfully and not to misuse it or the AI features. Without limiting the rest of these Terms, you must not:

• Use the Service for any illegal purpose or to create, store, or distribute illegal content.
• Generate malware, exploits, or anything intended to facilitate attacks on computer systems or networks.
• Infringe the intellectual-property, privacy, or other rights of anyone else, including by inputting content you are not authorised to share.
• Generate disinformation, harassment, hateful content, or any content that sexualises, exploits, or endangers minors.
• Attempt to circumvent the Service's safety filters, rate limits, cost limits, or technical protections.
• Use output to train a competing AI model, or resell or relabel raw access to the underlying model providers.

12. Your Content & Licence to Us

Your inputs and output remain yours. To operate the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, and display your content — including sending it to the sub-processors described above — solely as needed to provide, secure, and maintain the Service and to make replays and generated applications available to you.

This licence is operational only. It lasts as long as we retain your content to provide the Service. We retain meeting content according to our Privacy Policy and applicable law; where we describe a default retention period, that is a policy intent and may not be automatically enforced, and content may persist in our systems or backups beyond it. We do not use your meeting content to train our own models, and we will not sell your content (this commitment covers only us — see Section 10 for third-party providers).

13. Intellectual Property

The Service itself — including the SayCraft name and branding, the website, the application, the API, and the underlying software, design, and documentation — is owned by the operator or licensed to the operator and is protected by intellectual-property laws. These Terms do not transfer any of those rights to you.

You may use the Service only as permitted by these Terms. You must not copy, modify, reverse-engineer, or create derivative works of the Service's own software, or use our name or branding, except as expressly allowed or with prior written permission.

14. Disclaimers & "As-Is" Service

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION, TO THE FULLEST EXTENT PERMITTED BY LAW.

We do not warrant that the Service will meet your requirements, that it will be secure or error-free, or that any defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you, and nothing here removes the protection of mandatory consumer-protection laws that apply to you.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE OR ANY OUTPUT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

Our total liability for all claims relating to the Service in any 12-month period is limited to the greater of the amount you paid us for the Service in the 12 months before the claim, or US$50. These limits do not apply to liability that cannot be excluded or limited by law — including liability for death or personal injury caused by negligence, for fraud, or for non-waivable statutory consumer rights — and some jurisdictions do not allow these limitations, so they may not apply to you.

16. Indemnification

You agree to indemnify and hold the operator harmless from third-party claims, losses, and reasonable costs (including legal fees) that arise from your misuse of the Service, your violation of these Terms or of applicable law, the content you input, or your use or deployment of generated output in breach of these Terms or of third-party rights.

This obligation is limited to matters within your control as described above. It does not cover claims caused by our own breach of these Terms or by our negligence, and it does not require you to indemnify us for anything that applicable consumer law does not permit.

17. Suspension & Termination

You may stop using the Service and cancel any paid plan at any time. We may suspend or terminate your access if you materially breach these Terms or the Acceptable Use rules, if required by law, or if needed to protect the Service or other users. Except where a breach requires immediate action, we will make a reasonable effort to give you notice and a chance to fix the problem first.

On termination, your right to use the Service ends. Your data is handled as described in our Privacy Policy; some content may persist in our systems or backups for a period, and financial records are kept as the law requires. You can hide individual meetings from your console at any time, but for technical reasons a copy of the underlying data may be retained in our systems for a period after you remove a meeting. To request actual deletion of your data, contact hzh981125@gmail.com. Sections that by their nature should survive termination (including ownership, disclaimers, liability limits, and indemnity) continue to apply.

18. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will give you advance notice — normally at least 14 days — by email and/or an in-app notice, and we will update the "Last updated" date at the top.

If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not agree to a change, stop using the Service and cancel any paid plan before the change takes effect.

19. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-laws rules. You and the operator agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

This clause does not deprive you of the protection of mandatory consumer-protection rules of the country where you live, and it does not require any form of mandatory arbitration or class-action waiver. You are encouraged to contact us first at hzh981125@gmail.com so we can try to resolve any concern informally.

20. Miscellaneous

If any provision of these Terms is found unenforceable, the rest remain in effect, and the unenforceable part will be applied to the maximum extent permitted. These Terms, together with the Privacy Policy and any policies referenced here, are the entire agreement between you and the operator about the Service.

Our failure to enforce a provision is not a waiver of it. You may not assign or transfer your rights under these Terms without our consent; the operator may assign these Terms in connection with a transfer of the Service, with notice to you. Neither party is liable for delays or failures caused by events beyond its reasonable control (force majeure).

21. Contact

SayCraft is operated by an individual independent developer based in Hong Kong. For any question about these Terms, your account, billing, or to exercise your rights, contact us at hzh981125@gmail.com.

We aim to respond to genuine enquiries within a reasonable time.